ITIL Foundation Certification Course

The ITIL Foundation certification course is an exceptional training opportunity, especially if you aim to prepare for the ITIL 4 Foundation certification exam, issued by AXELOS®. The acronym ITIL® specifically stands for Information Technology Infrastructure Library. ITIL is a set of IT service management best practices and also a framework that aligns the IT services with the business needs. Moreover, ITIL offers a series of certifications, each intended to validate and deepen your knowledge of IT Service Management principles, tools, and practices. These certifications are recognised globally and contribute significantly to professional development in the IT industry.

The ITIL 4 Foundation is the starting point in the ITIL certification journey. Basically, the ITIL 4 Foundation certification holders show they have foundational ITIL knowledge. With the ITIL 4 Foundation certification, you will evidence your understanding of IT Service Management fundamentals and also set yourself apart as a professional.

The ITIL Foundation certification course is specifically designed to help you succeed in the ITIL 4 Foundation certification exam. It offers a clear explanation of ITIL service management principles, key components, as well as globally recognised best practices. In addition, the program follows a comprehensive and up-to-date curriculum that fully aligns with the official ITIL 4 Foundation exam syllabus.

Finally, XPM Consulting has been accredited as an ITIL Authorized Training Organization (ITIL ATO) since 2014.

Trusted by Over 17,500 Professionals Worldwide

XPM has had the privilege of training more than 17,500 students across 15 countries since 2006. As a result, our ITIL course has been incredibly successful in preparing professionals for the ITIL Foundation exam. In fact, we regularly receive outstanding feedback from students who attest to the training’s effectiveness. Furthermore, our commitment to delivering excellent training has made us a renowned leader in IT Service Management.

Takeaways from the ITIL Foundation Certification Course

  • Gain a comprehensive understanding of key IT service management concepts, including fundamental principles, core components, and industry-recognized best practices, which form the foundation for effective IT service delivery;
  • In addition, explore a well-organized and highly structured management framework, designed to align IT services with business needs and ensure consistent value delivery;
  • Furthermore, develop proficiency in applying a globally recognized set of best practices for managing IT services, enabling improved performance, efficiency, and customer satisfaction;
  • Finally, prepare thoroughly for the ITIL Foundation certification exam, with the knowledge and confidence needed to succeed and progress in your IT service management career.

Total Flexibility – ITIL Foundation Certification Course formats

The ITIL Foundation certification course is available in three delivery formats: classroom, virtual, as well as e-learning. You can join one of our classroom courses in various locations, like e.g., Amsterdam, Dubai, Lisbon, and Porto. If you have a group, we can also organise a dedicated course at any location of your choice.

Finally, our ITIL Foundation e-learning course includes all the resources that you may require. Thus, it contains hundreds of exam questions, video lessons, and exercises. Additionally, the course comes with memorisation games, glossaries, templates, and checklists.

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Paula Moreira
Paula Moreira
UK:+44 (0) 1753260001
PT: +351 218061742
+351 918364133
paula.moreira@xpmconsulting.com

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What Clients say about us, after all?

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Alberto Lima Caria

" Moreover, as for the course run by XPM Consulting, what I can say is that it was done with a lot of professionalism and competence ..."

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Marina Cunha

" Indeed, I took the XPM e-learning course. Undoubtedly it was a very rich learning experience."

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Ana Mateus

" In conclusion, it provides all the knowledge required to achieve the PMP certification on the first attempt."

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Vasco Moreira

" In effect, I took the PMP ® and the final output couldn’t be better. Indeed, I earned my PMP certification on the first attempt. Even more with an above target in all areas!"

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Tiago Rosado

" Without a doubt, the XPM’s solutions, combined with our personal commitment, enable us to achieve our goals."

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Maria Barbosa

" To sum up, I really enjoyed the course I took with XPM Consulting. Moreover, they prepare students very well. Also, the materials they provide help a lot in the study..."

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Ecaterina Focsa

" Certainly, XPMConsulting has helped me prepare for ITIL® 4 and PMP® Certifications. Indeed, both courses were very well organized ..."

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Julien Basset

" Unquestionably, XPM consulting has provided efficient training and tools to keep you on track for the exam. And guess what, as a result, I got my certification on the first try!"

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Tiago Trigo

" Thus, the contents were very well exposed. In short, the experience was quite good."

Following, watch this video regarding the ITIL Certification Course

Following, watch a demo of our elearning course

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Prices - ITIL Foundation Certification Course

Classroom

1290€

  • 945€ / 849€*

  • 3 days Classroom
  • -
  • -

  • -
  • Training Manual
  • Exam Application Support
  • Attendance Certificate (21 hours)
  • Groups Discount (See below)

Virtual + Elearning

1060€

  • 777€ / 699€*

  • -
  • 18 hours of virtual live classes
  • 60 days of elearning (Lessons, exercises and also 11 exams)
  • -
  • -
  • Exam Application Support
  • Attendance Certificate (18 hours)
  • Groups Discount (See below)

Elearning + Exam Voucher

1260€

  • 719€

  • -
  • -
  • 60 days of elearning (Lessons, exercises and also 11 exams)
  • ITIL 4 Foundation Exam Voucher (1 attempt)*
  • -
  • Exam Application Support
  • Attendance Certificate
  • Groups Discount (See below)

Features - ITIL Foundation Certification Course

Early Bird Discounts (*)

  • The Early Bird discount is available if the enrollment and full payment occur more than 15 days before the course’s start date.

Group Discounts

If you bring a friend or colleague to one of our classroom or virtual classroom courses, both of you will receive an additional discount. Furthermore, the more friends or colleagues you bring, the greater the total discount. So don’t miss the opportunity to save more together. Check the table below to see exactly what discount you’re eligible for.

Number of Participants Discount
2 participants 10% discount
3 participants 15% discount
4 – 5 participants 20% discount
6 or more participants 25% discount

Are you enrolling multiple people in our e-learning courses? Send us an email at office@xpmconsulting.com and find out about the special discounts we have for you!

Former student Discount

  • Finally, former XPM Consulting students can benefit from a 40% discount over base price on classroom and virtual classroom courses. However, this discount cannot be accumulated with other discounts or promotions.

 

Please contact us, to office@xpmconsulting.com, to claim your discount or promotion, eventually.

 

The course begins with an overview of the ITIL 4 Foundation training programme, including a detailed discussion of the certification objectives, the exam structure, and how the course aligns with professional development goals;

  • This is followed by an in-depth presentation of the ITIL Service Management Lifecycle, covering its core components: Service Strategy, Service Design, Service Transition, Service Operation, as well as Continual Service Improvement, all of which are essential for understanding IT service management best practices;
  • Throughout the course, you will actively engage in practical exercises and complete simulation exams, which help reinforce key concepts, as well as build confidence in preparation for the actual certification test;
  • Finally, the course concludes with the development of a personalized study plan, designed to support ongoing learning and define the next steps towards ITIL certification or further professional growth.

XPM Consulting has, presently, courses in many formats. Even so, not all courses are available in all formats. Thus, the available formats are:

Classroom

The classroom course includes, moreover, the following approach:

  • Discuss each topic, thus providing examples to facilitate learning,
  • Complete and, moreover, discuss simulation exams for each module, if applicable,
  • Finish and, also, diagnose an integrated battery of exam questions, if applicable,
  • Complete learning exercises, like for example, case studies, memorization exercises,
  • Finally, prepare a study plan and individual exam applications, if applicable

Virtual Classroom Live Courses

Our virtual classroom live courses are designed to help our students learn and, moreover, practice. We achieve this through productive and, even more, engaging training sessions that combine the effectiveness of live training with the flexibility and convenience of distance learning. Trainees can access a live training session, contribute to the conversation, as well as access whiteboards, questions, exams, messages, and Q&A sessions.

Software

Indeed, we use a conferencing platform for our virtual training courses. Before you book, check that you meet its system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, please, try adjusting your settings or, after that, contact your IT department about permitting the website. Thus, you can test your system here.

Elearning

Since 2006, XPM has dedicated thousands of training hours to prepare professionals for certification exams. Since 2010, our experience is available online so that you can prepare yourself for an exam at your own pace. In this case, the course includes an elearning format, thus, check the elearning tab for more details.

 

Our e-learning courses is delivered in English and include multiple resources, for example:
  • Interactive lessons, with video as well as audio
  • Exam questions, explained exercises and also learning games
  • Glossaries of concepts, as well as acronyms

 

Access to elearning materials

Your elearning course enrolment includes the right to access the elearning course content but for a limited time. The starting date of your access to the elearning course is deemed to be the date that we send you the login access, even if you don’t access the course content. The access time is determined considering the elapsed time without distinguishing weekdays from weekends, vacations, and also holidays. Finally, you must ensure that you complete the course content within the allocated period.

The exam voucher is an electronic code supplied to each student that, explicitly, purchase the voucher. Most important, it is valid for 3 months from its issue date. Moreover, the exam is held online in a place of the candidate’s choice. The candidate just needs internet connection, as well as a PC with a camera and microphone.

Observations

  • The exam vouchers will be subject to the terms and conditions of the relevant exam provider, further information can be found on the exam provider website
  • The exam can be done online, specifically, through a Webcam Proctored (OLP).
  • Upon completion of the examination, the results are generally, provided to the candidates immediately after the exam is submitted.
  • Certificates will be available on the issuing organization’s website, otherwise you can request the certificate on the chat of the exam provider
  • The exam vouchers are personal,  non-transferable, and also cannot be return
  • Most important ,each student must request the exam voucher within 3 (three) months after the exam voucher payment
  • XPM Consulting cannot change the exam date or language once the exam is scheduled
  • The exam issuing organization may charge additional fees for changing the exam data, as well as language
  • Finally, there will be an additional fee for extending the exam voucher validity.
  • Keep in mind that all prices are subject to VAT.
  • VAT Promotion: The VAT is offered to private individuals residing in Portugal, applicable to courses in either classroom or virtual format. Customers benefiting from protocol discounts and former-students discounts are excluded from this promotion.

Accordingly with XPM rules, available Payment Methods are Bank Transfer, PayPal, Credit Card, Ticket Ensino® and Edenred Educação.

Finally, if you wish to pay by credit card or paypal, just send us and email to office@xpmconsulting.com

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