ITIL 4 Specialist: Create, Deliver and Support Certification Course

The ITIL® 4 Specialist: Create, Deliver and Support Certification certification course, evidently, prepares students for the ITIL® 4 Specialist: Create, Deliver and Support certification exam. This exam, is therefore, issued by AXELOS®. The acronym ITIL® specifically means Information Technology Infrastructure Library. ITIL is a set of IT service management best practices and also a framework that aligns the IT services with the business needs. Moreover, ITIL includes different certifications to test your IT Service Management knowledge.

The ITIL 4 Specialist: Create, Deliver and Support Certification is intermediate level of the certification. In other words, the ITIL 4 Specialist: Create, Deliver and Support certification holders show they have intermediate ITIL knowledge in improve existing processes, effectively manage IT teams, optimize value streams and workflows, align digital services with business strategy, improve how services are developed and integrate new technologies embed Lean, Agile, and DevOps ways of working.

The ITIL 4 Specialist: Create, Deliver and Support course is for those that wish to have the certification specially IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels, including the development, deployment, and monitoring of activities.

Finally, XPM Consulting has been accredited as an ITIL Authorized Training Organization (ITIL ATO) since 2014.

Trusted by Over 17,500 Professionals Worldwide

XPM has had the privilege of training more than 17,500 students across 15 countries since 2006. As a result, our ITIL course has been incredibly successful in preparing professionals for the ITIL Foundation exam. In fact, we regularly receive outstanding feedback from students who attest to the training’s effectiveness. Furthermore, our commitment to delivering excellent training has made us a renowned leader in IT Service Management.

Takeaways from the ITIL 4 Specialist: Create, Deliver and Support Certification course

  • To begin with, learn how to improve existing processes, optimize value streams and workflows, align digital services with business strategy, and enhance the way services are developed.
  • Following, focus on improving your skills to effectively manage IT teams, ensuring they work efficiently and collaboratively.
  • Additionally, learn how to integrate new technologies and embed Lean, Agile, and DevOps methodologies into the organization’s way of working for greater flexibility and responsiveness.
  • Finally, prepare thoroughly for the ITIL Specialist: Create, Deliver and Support exam, consolidating your knowledge and ensuring confidence in your certification journey.

Total Flexibility – ITIL 4 Specialist: Create, Deliver and Support Certification Course formats

Our ITIL 4 Specialist: Create, Deliver and Support e-learning course includes all the resources that you, surely may require. Thus, it contains exam questions, lessons, and exercises.

 

Pre-requisite: ITIL Foundation Certification

ITIL_ATO logo
Axelos - ATO
Training Certificate, Certificação Formação
Attendance Certificate
PMP Certification
Certified Trainer

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Ecaterina Focsa

" Certainly, XPMConsulting has helped me prepare for ITIL® 4 and PMP® Certifications. Indeed, both courses were very well organized ..."

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Julien Basset

" Unquestionably, XPM has provided efficient training and tools to keep you on track for the exam. And guess what, as a result, I got my certification on my first try!"

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Tiago Trigo

" Thus, the contents were very well exposed. In short, the experience was quite good."

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Alberto Lima Caria

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Ana Mateus

" In conclusion, it provides all the knowledge required to achieve the PMP certification on the first attempt."

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Following, watch this video regarding the ITIL Certification Course

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Prices - ITIL 4 Specialist: Create, Deliver and Support Certification Course

Elearning + Exam Voucher

1645€

  • 1029€

  • 60 days of elearning (Lessons, exercises and exams)
  • ITIL 4 Specialist: Create, Deliver and Support Exam Voucher (1 attempt)*
  • Official eBook
  • Official Learning Resource Kit
  • Exam Application Support
  • Attendance Certificate
  • Groups Discount (See below)

Features - ITIL 4 Specialist: Create, Deliver and Support Certification Course

Early Bird Discounts (*)

  • The Early Bird discount is available if the enrollment and full payment occur more than 15 days before the course’s start date.

Group Discounts

If you bring a friend or colleague to one of our classroom or virtual classroom courses, both of you will receive an additional discount. Furthermore, the more friends or colleagues you bring, the greater the total discount. So don’t miss the opportunity to save more together. Check the table below to see exactly what discount you’re eligible for.

Number of Participants Discount
2 participants 10% discount
3 participants 15% discount
4 – 5 participants 20% discount
6 or more participants 25% discount

Are you enrolling multiple people in our e-learning courses? Send us an email at office@xpmconsulting.com and find out about the special discounts we have for you!

Former student Discount

  • Finally, former XPM Consulting students can benefit from a 40% discount over base price on classroom and virtual classroom courses. However, this discount cannot be accumulated with other discounts or promotions.

 

Please contact us, to office@xpmconsulting.com, to claim your discount or promotion, eventually.

 

The course covers, among other topics, the following:

  • To begin with, understand how to plan and build a service value stream to effectively create, deliver, and support services.
  • Following, learn how relevant ITIL practices contribute to the creation, delivery, and support of services across the Service Value System (SVS) and value streams.
  • Additionally, gain practical knowledge on how to create, deliver, and support services, ensuring alignment with ITIL best practices.
  • Finally, prepare a comprehensive study plan to consolidate your knowledge and ensure a successful exam preparation.

XPM Consulting has, presently, courses in many formats. Even so, not all courses are available in all formats. Thus, the available formats are:

Classroom

Elearning

Since 2006, XPM has dedicated thousands of training hours to prepare professionals for certification exams. Since 2010, our experience is available online so that you can prepare yourself for an exam at your own pace. In this case, the course includes an elearning format, thus, check the elearning tab for more details.

The exam voucher is an electronic code supplied to each student that, explicitly, purchase the voucher. Most important, it is valid for 3 months from its issue date. Moreover, the exam is held online in a place of the candidate’s choice. The candidate just needs internet connection, as well as a PC with a camera and microphone.

Observations

  • The exam vouchers will be subject to the terms and conditions of the relevant exam provider, further information can be found on the exam provider website
  • The exam can be done online, specifically, through a Webcam Proctored (OLP).
  • Upon completion of the examination, the results are generally, provided to the candidates immediately after the exam is submitted.
  • Certificates will be available on the issuing organization’s website, otherwise you can request the certificate on the chat of the exam provider
  • The exam vouchers are personal,  non-transferable, and also cannot be return
  • Most important ,each student must request the exam voucher within 3 (three) months after the exam voucher payment
  • XPM Consulting cannot change the exam date or language once the exam is scheduled
  • The exam issuing organization may charge additional fees for changing the exam data, as well as language
  • Finally, there will be an additional fee for extending the exam voucher validity.
  • Keep in mind that all prices are subject to VAT.
  • VAT Promotion: The VAT is offered to private individuals residing in Portugal, applicable to courses in either classroom or virtual format. Customers benefiting from protocol discounts and former-students discounts are excluded from this promotion.

Accordingly with XPM rules, available Payment Methods are Bank Transfer, PayPal, Credit Card, Ticket Ensino® and Edenred Educação.

Finally, if you wish to pay by credit card or paypal, just send us and email to office@xpmconsulting.com

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